Our Privacy Policy
At Pretily, we value your trust and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, services, and products.
Information We Collect
We gather various types of personal information to enhance your shopping experience:
- Personal Details: Includes your name, email address, phone number, billing/shipping address, and payment details when you create an account, make a purchase, or contact us.
- Device Information: Data related to your device, including browser type, IP address, time zone, and browsing behavior.
- Order Information: Details about the products you purchase, payment information, and delivery address.
- Customer Support Data: Information about your queries and communications when you contact us for support.
We retain personal information only as long as necessary for the purposes collected or as required by law, such as for tax and accounting obligations.We prioritize your security by employing encryption and secure data storage practices. While we strive to protect your information, no system is completely secure.
How We Use Your Information
Pretily utilizes your personal information for several purposes:
- Processing Orders: To manage orders, process payments, and arrange deliveries.
- Improving Our Services: Analyzing browsing patterns and product views to enhance user experience.
- Marketing Communications: Sending updates about new products and special offers with your consent.
- Fraud Prevention: Monitoring transactions to detect and prevent fraud.
Sharing of Information
We only share personal information with trusted third parties when necessary:
- Service Providers: We partner with third-party companies for payments, shipping, and order fulfillment, providing only the data they need.
- Legal Obligations: We may disclose your information to comply with legal requirements or governmental requests.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Types of Cookies: Session cookies (expire when you close your browser) and persistent cookies (remain until deleted).
- Managing Cookies: You can adjust your browser settings to block or remove cookies, though this may limit website features.
Children’s Privacy
Pretily does not knowingly collect personal data from individuals under 13 years of age. If we inadvertently gather such information, please contact us for removal.
Your Rights
As a customer, you have several rights regarding your personal information:
- Access: Request a copy of your personal information.
- Correction: Request corrections for any inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, except for data needed for legal purposes.
- Opt-out: Unsubscribe from marketing emails or specific data processing activities at any time.
Changes to This Policy
Pretily may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted on this page, with the effective date indicated.
Contact Us
For questions or concerns regarding your personal information or this Privacy Policy, please reach out to us at:
Email: [email protected]
